Indeed, the last time he turned off his computer, the brightness was set to its lowest setting, as he had his MacBook Pro connected to external monitors. But he estimated that if he did have to foot the bill, it would have cost him about $10,000 – which tracks with my own experience trying to replace a Mac’s logic board.Ĭlearly, it would have really stunk if his laptop was not under warranty.įoto: A MacBook Pro's logic board.sourceAntonio Villas-Boas/Business Insider Fortunately for Benz, his original laptop was under warranty, so he didn’t have to pay a dime. Benz went two weeks without his work machine while Apple twice replaced the computer’s logic board (the board that contains the machine’s important chips) and swapped out some cables.Įventually, Apple decided to just replace the MacBook Pro with a fresh unit, similarly valued at $7,000.

The issue: Benz’s MacBook Pro display wouldn’t turn on and remained dark no matter what he did. When the photographer Greg Benz started having issues with his MacBook Pro, he did what most people would and brought the $7,000 high-end machine in to Apple for repairs, he said in a blog post. Visit Business Insider’s homepage for more stories.But special circumstances meant that the issue wasn’t so easily diagnosed by the photographer or Apple – and highlight what appears to have been a flaw with the computer’s Touch Bar, the touchscreen strip above the keyboard.

In the end, it turned out the screen’s brightness setting was turned all the way down, which is a simple and free fix.

The issue involved the computer’s screen, which didn’t seem to turn on no matter what.

Apple tried to fix a photographer’s MacBook Pro, with the repairs costing an estimated $10,000.

Apple macbook pro 2011 repair